Avis juridique et conditions générales de réservation
Avis juridique et conditions générales de réservation

LEGAL NOTICE / GENERAL CONDITIONS
To comply with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following general information of the Web site is reflected below:
Holder of the Web site https://www.hoteldonjuan.com/
HOTEL DON GIOVANNI SL (HOTEL DON JUAN): C.I.F.: B18357160
Registered in the Mercantile Registry of Granada Volume: 611, Folio: 9, Page: GR-6929
REAT: H/GR/00781
Registered Address: C/ Martínez de la Rosa 9, 18002 Granada
Telephone: 958 285811/ Fax: 958 29 19 20
e-mail: info@hoteldonjuan.com

Users
The access and/or use of this Web site attributes the condition of user, and accepts, from said access and/or use, the general conditions of use described in this section.

Use of the Web Site
The Web site is offered for informational and promotional purposes of a general nature on the regime of stay, conditions, location and rates of HOTEL DON JUAN. It also allows the effective realization of accommodation reservations in HOTEL DON JUAN HOTEL DON JUAN may stop providing the services offered on this Web site without prior communication with the user, which will not entail any legal obligation to the same or to third parties.

On-line reservations
The on-line booking service is intended for the possibility of booking rooms on the desired dates at HOTEL DON JUAN. The use of this service implies acceptance of all terms and conditions contained in the latest version of these general conditions.

By completing all the steps of the reservation, the user will receive an e-mail confirmation of the same in the e-mail address you have indicated. Any modification or cancellation of the reservation can be made through the e-mail address: reservas@hoteldonjuan.com (central reservation telephone number: +0034 958285811).

Booking conditions and provision of bank details
HOTEL DON JUAN requests in the reservations through its web page the data of a credit card, to the holder of the reservation, to guarantee the effectiveness of the reservation.
When making the reservation you can choose in a drop-down box between paying at the hotel or paying online.
Pay at the Hotel:
HOTEL DON JUAN will not charge your card when making this reservation. The card is used only as a guarantee. Except in cases of non-refundable rates or special rates, or certain cases of cancellation or no show, whose conditions are specified in the section "non-refundable rates".
HOTEL DON JUAN reserves the right to check the validity of the credit card before the arrival of the client. The amount corresponding to the reservation (except in the case of non-refundable rates and special rates and others where otherwise specified), shall be paid directly at the establishment, either in cash, by credit card or by any other means accepted by the establishment.

Payment on line:
If you choose the on-line payment, a link to a payment gateway will be opened in which you will be the one to charge your card without any intervention from the establishment. In this case you will already have the payment of your reservation in advance and you will not have to pay anything at the Hotel unless you make any extra expenses during your stay. The fact of choosing this formula of reservation is not an obstacle to respect the general conditions of the reservation so that if you do not appear or if you cancel within the period provided therein (except for non-refundable rates) will be entitled to a full or partial refund of the amount paid.


General cancellation policy (not applicable to non-refundable rates or special rates):
If cancellation is made more than 48 hours prior to the date of arrival the cancellation will be free of charge. (The date of arrival at the hotel is understood to be 23.59.59 on the day prior to the date of entry of the reservation; for example a reservation for April 12 may be cancelled up to 23.59.59 on April 9). If the cancellation is made less than 48 hours prior to the arrival date, or in case of no-show, the card number provided in the reservation will be charged the amount corresponding to the first night's stay.
Cancellation policy applicable to non-refundable rates or special rates: in these rates, the total amount of the reservation will have been charged prior to arrival and there is no possibility of refund, so in case of no show, cancellation or partial modification, no refund will be made.


General cancellation policy (not applicable to non-refundable rates or special rates):
If cancellation is made more than 48 hours prior to the date of arrival the cancellation will be free of charge. (The date of arrival at the hotel is understood to be 23.59.59 on the day prior to the date of entry of the reservation; for example a reservation for April 12 may be cancelled up to 23.59.59 on April 9).
If the cancellation is made less than 48 hours before the date of arrival, or in case of no-show, the first night's stay will be charged to the card number provided in the reservation.

Non-refundable rates and special rates:
In the case of reservations at non-refundable rates or special rates, the total amount of the reservation will be charged to the card number provided at the time of booking. In case of modification or cancellation of the reservation or in case of no-show, the amount charged for the reservation will not be refunded.

Offers
The offers indicated on the page are subject to the fulfillment of the conditions indicated therein and to the availability of the product or service offered.

Prices
The prices indicated are per room per night, taxes included.

Links to Third Parties
In the case of links to third party sites, the user will be governed by the General Conditions / Legal Notice of the new site. HOTEL DON JUAN shall not be responsible or liable for the use of such sites.

Disclaimer of warranties and liability:
HOTEL DON JUAN is not responsible, in any case, for damages of any nature that may cause, but not limited to: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all the necessary technological measures to prevent it. Also, although we try to keep the information updated, HOTEL DON JUAN can not guarantee the accuracy of the information provided on this website, which may be incomplete or contain errors.

Copyright (Intellectual and industrial property)
All text and images contained in the HOTEL DON JUAN website are copyrighted and may not be reproduced without written permission from their legal owners.

Privacy
The information that users provide to HOTEL DON JUAN through the forms on this website and the email addresses that appear on it, is used to answer your queries and provide information about our services. For more information about the processing of data on this website.
These general conditions shall be governed by Spanish law. For the resolution of any dispute that may arise in relation to them, both HOTEL DON JUAN and users submit to the jurisdiction of the Courts of Granada city, expressly waiving any other jurisdiction and jurisdiction that may apply.

Modifications to the Legal Notice / General Conditions
HOTEL DON JUAN may modify the section Legal Notice / General Conditions when it deems appropriate. The user should review its content on each visit, as they may be modified without notice. It also understands and accepts each and every one of the clauses contained in this document. It is the sole responsibility of the user to review the aforementioned terms.