Privacy Policy
Privacy Policy
In order to comply with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following general information of the Web site is reflected below:
Website owner
Registered in the Mercantile Registry of Granada Volume: 611, Folio: 9, Page: GR-6929
REAT: H/GR/00781
Registered Address: C/ Martínez de la Rosa 9, 18002 Granada
Telephone: 958 285811/ Fax: 958 29 19 20

The access and/or use of this website attributes the condition of user, and accepts, from such access and/or use, the general conditions of use described in this section.

Use of the Website
The website is offered for informational and promotional purposes of a general nature on the regime of stay, conditions, location and rates of HOTEL DON JUAN. It also allows the effective realization of accommodation reservations at HOTEL DON JUAN. HOTEL DON JUAN may cease to provide the services offered on this website without prior communication with the user, which will not entail any legal obligation to the same or to third parties.

Online Reservations
The on-line booking service is intended for the possibility of booking rooms on the desired dates at HOTEL DON JUAN. The use of this service implies the acceptance of all terms and conditions contained in the latest version of these general conditions. By completing all the steps of the reservation, the user will receive an e-mail confirmation of the same in the e-mail address you have indicated. Any modification or cancellation of the reservation can be made through the e-mail address: (central reservation telephone: +0034 958285811).

Reservation conditions and bank details
HOTEL DON JUAN requests in the reservations through its website the details of a credit card, the reservation holder, to ensure the effectiveness of the same. HOTEL DON JUAN will not make any charge on your card when making this reservation. The card is used only as a guarantee. Except in cases of non-refundable rates or special rates, or certain cases of cancellation or no show, whose conditions are specified in the section "non-refundable rates". HOTEL DON JUAN reserves the right to check the validity of the credit card before the arrival of the customer. The amount corresponding to the reservation (except in the case of non-refundable rates and special rates and others where otherwise specified), shall be paid directly at the establishment, either in cash, by credit card or any other method accepted by the establishment. General Cancellation Policy (not applicable to non-refundable rates or special rates):
If cancellation is made more than 48 hours prior to the date of arrival the cancellation will be free of charge. (The date of arrival at the hotel means 23.59.59 on the day prior to the date of entry of the reservation; for example a reservation for April 12 may be cancelled up to 23.59.59 on April 9)
If the cancellation is made less than 48 hours before the date of arrival, or in case of no-show, the first night's stay will be charged to the card number provided in the reservation.

Non-refundable rates and special rates:

In the case of reservations with non-refundable rates or special rates, the total amount of the reservation will be charged to the credit card number provided. In case of modification or cancellation of the reservation or in case of no-show, the amount charged for the reservation is not returned.

The offers indicated on the page are subject to compliance with the conditions indicated therein and the availability of the product or service offered.

The prices indicated are per room and night, with taxes included.

Links to Third Parties
In the case of links to third party sites, the user will be governed by the General Conditions / Legal Notice of the new site. HOTEL DON JUAN will not be responsible or have legal obligation for the use of such sites.

Exclusion of guarantees and responsibility:
HOTEL DON JUAN is not responsible, in any case, for damages of any kind that may cause, but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having taken all the necessary technological measures to prevent it. Also, although it tries to keep the information updated, HOTEL DON JUAN can not guarantee the accuracy of the information provided on this website, which may be incomplete or contain errors.

Copyright (Intellectual and Industrial Property)
All text and images contained on the HOTEL DON JUAN website are copyrighted and may not be reproduced without written permission from their legal owners.

The information that users provide to HOTEL DON JUAN through the forms on this website and the email addresses that appear on it, is used to answer their queries and provide them with information about our services. For more information about the processing of data on this website.

These general conditions shall be governed by Spanish law. For the resolution of any dispute that may arise in relation to them, both HOTEL DON JUAN and users submit to the jurisdiction of the Courts of Granada capital, expressly waiving any other jurisdiction and jurisdiction that may correspond to them.

Modifications to the Legal Notice / General Conditions
HOTEL DON JUAN may modify the section Legal Notice / General Conditions when it deems appropriate. The user must review its content on each visit, as they may be modified without prior notice. It also understands and accepts each and every one of the clauses contained in this document. It is the sole responsibility of the user to review the aforementioned terms. Before finalizing the reservation process, the user must accept these conditions. Once the reservation has been formalized, a summary of the reservation must be sent by e-mail and must contain a link to these conditions.